In order to have an effective workplace, it is important to communicate effectively. There are a few things that you can do in order to make sure that your communication is effective. According to the Towers Watson study, companies with high effectiveness in change management and communication are three and a half times more likely to significantly outperform their competitors than those that are not effective in these areas.
Communication is key in any form of leadership. It’s how we build relationships, share information and work together towards common goals. But effective communication doesn’t just happen – it takes effort and practice. It takes a well thought out plan of when agreements are created and what information is shared.
How do you know these things in order to practice them? Great question! Sadly most great business soft skills don’t come with a perfect playbook. Lucky for you this one does! No, literally you can download the free template here.
But before you do that, let’s go over some basics on effective communication in the workplace. This way when you’re ready to start using the tool, you’ll have a better foundation and understanding for how and why it works so well.
When most people think of communication they think of the words we use to express ourselves. There’s a lot more to effective communication like knowing WHEN to communicate, knowing WHAT to communicate and being able to clearly articulate WHY it’s being communicated.
Let’s go over each of these 3 points in a little more detail.
Effective communication starts with knowing when to communicate. Every interaction is an opportunity to build trust, relationships and share information that can help move things forward. By understanding the context and purpose of the conversation, you can make sure that your communication is timely and relevant.
The next step is understanding what to communicate. This can be a little tricky because you don’t want to share too much information or so little that it’s not helpful. The key is to find the balance and share just enough.
The last piece of effective communication is being able to clearly articulate why you’re sharing the information. This is important because it helps the person receiving the information to understand the purpose and how it can be used.
Now that you know a little bit more about effective communication, it’s time to put it into practice! The best way to do this is by using a tool like agreements. Agreements remove any ambiguity that might be created by expectations.